Creating the future of Amazon selling
Jungle Scout is the industry leading ecosystem of Amazon seller tools that help entrepreneurs build businesses.
Passionate about building freedom
Founded in 2015, back when Amazon product research was time consuming, the mission was always to help business owners to make smarter decisions, backed by data, and save them a lot of time in the process.
Today, Jungle Scout powers hundreds of thousands of ecommerce businesses of all sizes with an ecosystem of tools that make research, analytics, testing and customer success a breeze.
We have hundreds of thousands of customers, have been highly profitable from day one, and have a fast growing team of over 75 outstanding people.
Behind the scenes
The people who make Jungle Scout what it is today are intrapreneurial and fun-loving who love to get things done.
Here are some of the reasons why Jungle Scout is a great place to work:
An exceptional team
We focus on excellence in every aspect of the company, including our people. You will get to work with a talented team who are passionate about what they do.
Yearly retreats
We get together twice a year for our favourite event: Jungle Camp! We’ve visited locations like Bali, Rio De Janeiro, Budapest and Mexico to collaborate and have fun!
Competitive salaries
You will get some of the most competitive compensation packages around. As well as generous vacation, the latest tech gear, and bonus opportunities!
Personal development
Supporting your growth is a priority. Everyone at Jungle Scout is encouraged to participate in courses, conferences, training and coaching.
How We Work
Our offices are based in Austin, Shenzhen and Vancouver, and we have remote team members all over the world. We use tools like Slack and Zoom, since good communication is taken very seriously, and we collectively take ownership of our work.
In terms of getting stuff done, Jungle Scout teams are small and scrappy, and excellent at collaboration!
If you want to be out there working with groundbreaking technology, solving problems, supporting customers and creating cool stuff, then Jungle Scout is the place to be.
Get to know us
Want to know more? No problem. Here’s a few places you might want to check out:
- Find us on YouTube - see some of the faces on the team in action
- Read about what it’s like to work at Jungle Scout and see what our team have to say about the experience
- Check out our developer stories for an insight into our engineering team’s world
We’re hiring the next wave of Jungle Scouters in software engineering, digital marketing, customer success and finance.
Are you a high achiever with a track record of success? If you want to join us on this journey to the top – let’s talk!
Product
At Jungle Scout, we’re educating and empowering tens of thousands of entrepreneurs as they build freedom and financial independence by selling on Amazon. In four years, we’ve grown from a solo founder to a global team of 110+ with dramatic growth in revenue and a long runway in front of us.
Now we’re looking for a Sr Product Manager to improve product localization and build new features for Chinese customers! You will work closely with the Product and Engineering team in the US and Vancouver and report to the Head of China Region. You will also cross-functionally lead the support functions (engineering, marketing, customer success) through projects.
What You’ll Do:
- Understand our Customers. Build a deep understanding of our users’ needs and anticipate market developments by synthesizing input from multiple sources for improving customer value and optimizing product mix.
- Strategize for Growth. Build and manage the CN short-term and long-term product roadmap, prioritizing tasks to address key company objectives and goals. Identify market opportunities and create viable product strategies that will drive our continued success.
- Streamline Processes. Develop and optimize development processes, taking big picture ideas and breaking them down into actionable steps to deliver on aggressive timelines.
- Analyze Data. Utilize customer data to better understand behavior in order to drive both customer acquisition and engagement. Conduct usability testing and user surveys to understand how people are using our products to identify areas of improvement for existing products. Measure the success of newly developed features after the launch and collect user feedback to iterate.
- Collaborate. Constantly communicate and collaborate with multiple departments and stakeholders when making product decisions. Get buy-in on product vision and roadmap across the entire organization. Work with engineering and design teams to ship new, impactful features. Once new feature development is planned, you’ll work with the marketing and support departments to create release plans.
Who You Are:
- Located in China. You are currently living in Shenzhen and plan to stay for the foreseeable future.
- Experienced. You’re a SaaS Product Manager. You have experience driving revenue growth within a subscription-based revenue model.
- Knows SaaS. You have a deep understanding of the economics and dynamics of the SaaS or subscription product space. You have experience in managing products for consumers or small businesses.
- Polyglot. You can communicate verbally and in writing in both English & Mandarin. You also have the ability to understand and translate product training materials.
- Tech Savvy. You use your deep understanding of tactical technical realities to help shape products from a strategic level.
- Data Driven. You have strong analytical skills to determine customer needs and to provide solutions to difficult requests.
- Flexible. You can collaborate with a team of members in different time zones.
- Scrappy. You’re scrappy, entrepreneurial, and driven. You know how to get things done and have worked in a fast moving, often ambiguous startup environment.
- Entrepreneur. You have the ownership and strong will to advance the customer support and customer caring experiences, as well as manage your daily/weekly plans and schedules.
- Team player. You are a team player passionate about continuing to advance the department of Jungle Scout.
- Hardworking & driven. You can work hard, deliver excellent results, and complete projects before deadlines.
Bonus Points:
- Knows Cross-border eCommerce/Amazon Global Selling industry. You have a fundamental understanding of the industry so that you can understand customers’ pain points and needs well and innovate our products. This is not required but preferred experience.
About Jungle Scout
We’re a group of smart-working, fun-loving professionals working around the world with offices in Austin, TX, Vancouver, BC and Shenzhen, China. Our software and data services empower entrepreneurs to realize their dreams by selling effectively on Amazon. We save them time and help them make money, while educating and providing great service along the way.
We offer competitive compensation packages, generous vacation policies, co-working benefits and funding for professional development to grow your skills. In addition, the team meets up twice-yearly for an all-expenses-paid retreat. Past locations have included Bali, Bangkok, Vancouver, Budapest and Mexico. Check us out!
Engineering
At Jungle Scout, we are on a mission to empower entrepreneurs to be successful Amazon sellers while simultaneously finding the best tacos & queso across the globe. We work hard, keep it real and do it all for our customers by providing industry-leading products, education and content.
Now we are looking to add another amazing Software Engineer to the team in Vancouver, BC! You would report to an Engineering Manager.
What you will be doing:
- Build new features. You’ll be architecting and implementing feature solutions on various web and mobile applications
- Scale, maintain and improve. You’ll be scaling and improving various existing codebases along with staging and production systems infrastructures.
- Participate and contribute. You will play a hand in peer code reviews as well as have input in the ongoing improvement of engineering practices and procedures.
- Mentor. We are firm believers in knowledge sharing and supporting team development. You will be mentoring junior developers on programming best practices.
Who you are:
- Done this before. We believe experience is best measured in results and intensity (not years), but you need to have been in this software development game for a bit. You also need to have experience with some subset of our primary tech stack: Ruby on Rails, Node, React (or other Javascript frameworks), Postgres, Redis. We’re thinking more than three years.
- Know cloud infrastructure. You have at least some exposure to deploying and managing staging and production environments on Heroku or AWS
Bonus points:
- AWS Savvy. It would be wicked if you had previously dabbled with AWS services, including EC2, RDS, ElasticBeanstalk, Lambda, Cloudwatch, SQS, DynamoDB, Elasticsearch.
- Big data lover. We constantly have fun and challenging big data problems, your previous experience working on big-data applications would definitely add value
Who we are:
We’re a group of smart-working, fun-loving professionals working around the world, including offices in Austin, TX, Vancouver, BC and Shenzhen, China. Our software and data services empower entrepreneurs to realize their dreams by selling effectively on Amazon. We save them time and make them money, while educating and providing phenomenal service along the way.
We offer competitive compensation packages, generous vacation policies, coworking benefits and funding for conferences or courses to grow your skills. In addition, the team meets up twice-yearly for an all-expenses-paid retreat. Past locations have included Bali, Bangkok, Vancouver, Budapest and Mexico. Check us out!
Design
At Jungle Scout, we are on a mission to empower entrepreneurs to be successful Amazon sellers while simultaneously finding the best tacos & queso across the globe. We work hard, keep it real and do it all for our customers by providing industry-leading products, education and content.
We’re growing fast and we are looking to add a passionate designer to our nimble and awesome product team! Are you a problem solver who can lean equally on your craftsmanship with empathy for your users? Do you have a deep and inexplicable affinity for the colour orange? Amazing, then you’re the person we’re looking for!
This is your opportunity to be an instrumental member of the product team establishing how Jungle Scout defines the experience of its suite of tools. We’re a growth company looking for people to grow with us. Are you in?
What you’ll do:
- Lead and facilitate collaborative workshops
- Produce end-to-end journeys, process flows, information architecture diagrams, wireframes, high-fidelity mockups, and prototypes to evolve the designs of our product
- Conduct both formative and evaluative user research studies, synthesize findings to support product direction and inform design decisions
- Coordinate testing efforts, interpret test results and incorporate results into design effort
- Help develop, manage and refine Jungle Scout’s Design System
- Present deliverables communicating your design thinking and decisions to key stakeholders
Who you are:
- Empathetic Designer. You have a strong grounding in user-centered design processes, leveraging research insights to identify important user needs to explore and iterate on solutions. You are passionate about creating elegant and meaningful interfaces.
- Collaborator. You are excellent at working with team members across disciplines from Engineering, Business and Customer Experience. You are excited about empowering entrepreneurs to build successful businesses selling on Amazon!
- Problem solver. You thrive in a fast-paced environment and you’re ready to take ownership of the design of a complex, growing product.
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- This isn’t your first rodeo. You’re well-versed in working on product teams in iterative & agile software development environments. You have a degree in Human Computer Interaction, Design, Computer Science, Information Science, or equivalent work experience.
- You have ninja skills. You have fluency and mastery of Sketch, Illustrator, Principle, InVision and other prototyping tools and a current online portfolio, please provide a link in your application.
Who we are:
We’re a group of smart-working, fun-loving professionals working around the world with offices in Austin, TX, Vancouver, BC and most recently Shenzhen, China. Our software and data services empower entrepreneurs to realize their dreams by selling effectively on Amazon. We save them time and make them money, while educating and providing great service along the way.
We offer competitive compensation packages, generous vacation policies, co-working benefits and funding for conferences or courses to grow your skills. In addition, the team meets up twice-yearly for an all-expenses-paid retreat. Past locations have included Bali, Bangkok, Budapest, Mexico and Colombia. Check us out!
Customer Success
Jungle Scout is killing it! We are educating and empowering tens of thousands of entrepreneurs as they build freedom and financial independence by selling on Amazon. In four years, we’ve grown from a solo founder to a global team of 100+ with dramatic growth in revenue and a long runway in front of us.
Now we’re looking for a Customer Support Representative to help our customers realize the full value of our product suites as well as acquiring new customers! You’ll collaborate closely with Customer Support and Marketing teams to get product updates as well as following up with marketing leads to convert leads to customers.
What You’ll Do
- Product expert. You’ll know your way around our products with your eyes closed. You’ll learn and master the use of Jungle Scout products quickly, and be excited to show a customer how it’s done.
- Communicate with customers in both Chinese and English. You’ll be on the front-lines of the customer experience, sales and acquisition; interacting with leads from online chat, social media platforms, emails, and phone calls.
- Training. You’ll host onboarding and training webinars to run demos to potential customers.
- Customer Acquisition. To increase the conversion rate, you will be working with the Marketing team closely to follow up leads collected from online and offline events to convert them to JS customers.
- Love our customers. We love our customers, a lot. They put their trust in us to help grow their business and we take that responsibility seriously. You’ll keep customers happy and make sure they get the most from their purchase.
Who You Are:
- Located in China. You are currently living in Shenzhen and plan to stay for the foreseeable future.
- Experienced. You’ve worked in customer service before (ideally for 3+ years) and previous sales experience is an asset.
- Polished communicator. You are a strong, polished communicator capable of engaging with customers both verbally and in writing.
- Polyglot. You can communicate verbally and in writing in both English & Mandarin. You also have the ability to understand and translate product training materials.
- Empathetic. You are an empathetic individual with a customer first mindset.
- Technically savvy and quick learner. You are able to quickly learn new products and applications.
- Flexible. You can collaborate with a team of members in different time zones.
- Entrepreneur. You have the ownership and strong will to advance the customer support and customer caring experiences, as well as manage your daily/weekly plans and schedules.
- Hardworking & driven. You can work hard, deliver excellent results, and complete projects before deadlines.
- Team player. You are a team player passionate about continuing to advance the Customer Success department of Jungle Scout.
- Organized. You have a to-do list for your to-do list. You’re hyper-organized and able to manage your time well.
- Analytical. You have strong analytical skills to determine customer needs and to provide solutions to difficult requests.
Bonus Points:
- You are/were an Amazon Seller or have work experiences in cross-border eCommerce industry.
- You can adjust schedules if needed in order to communicate with other team members in different time zones.
- You’ve worked remotely before and already have a dedicated workspace.
About Jungle Scout
We’re a group of smart-working, fun-loving professionals working around the world with offices in Austin, TX and Vancouver, BC. Our software and data services empower entrepreneurs to realize their dreams by selling effectively on Amazon. We save them time and make them money, while educating and providing great service along the way.
We offer competitive compensation packages, generous vacation policies, co-working benefits and funding for conferences or courses to grow your skills. In addition, the team meets up twice-yearly for an all-expenses-paid retreat. Past locations have included Bali, Bangkok, Vancouver, Budapest and Mexico. Check us out!
Marketing
At Jungle Scout, we’re educating and empowering tens of thousands of entrepreneurs as they build freedom and financial independence by selling on Amazon. In four years, we’ve grown from a solo founder to a global team of 100+!
This growth comes largely on the content marketing strategy that we have prioritized from Day 1: create the most educational, transparent, actionable, and free content in the industry. This is stuff that people charge thousands of dollars to access.
We are now looking to bring on a Director of Marketing, Content to continue building out our program of best-in-class content.
This is an ambitious role to fill, perhaps only a “unicorn” or two may fit this profile: extensive experience in SEO along with a background in spearheading successful SEO strategies across a marketing organization. You have experience leading and developing content teams of 5+ people and have proven results to back it up. You have an expert’s grasp of selling on Amazon or ecommerce, and the general leadership of a team of talented marketers.
Interested in learning more? Let’s get into the details:
What you’ll do:
- Develop Strategy. You will be setting the vision for how content will grow our audience, drive awareness for our products, and ultimately convert to purchase. You will conduct research & analysis to identify opportunities to provide valuable content to our customers and work with our business intelligence team to measure the success of our content. You will have a solid understanding of all key channels (especially organic search & YouTube) and constantly measure, evaluate, and optimize the path to conversion.
- Share Our Story. You will be leading a team of content creators and collaborating cross-functionally to create world-class content that is consistent with our brand’s tone of voice and style.
- Execute. “Vision without action is a daydream”. We like to think that we differentiate ourselves as a company by building a team of scrappy, analytical, and ambitious do-ers. You can complement your strategic plan with the tactical know-how to make it come to fruition. You take pride in the accountability of driving traffic, engagement, leads, and ultimately sales from your content efforts.
- Lead and Recruit. Sure, you may be awesome at planning and creating, but one person can only do so much. You need a team to help execute. We have assembled an awesome team of content creators, video personalities, video editors, and SEO folk that you will be leading on a daily basis. Can you mentor, educate, inspire, and help grow these individuals on a personal and professional level? If your answer is “hell yeah!”, please read on….
Who you are:
- A Strong Understanding of SEO for Content. You know the inner workings of how Google’s algorithm works, and understand the levers to pull to incrementally grow organic traffic. You have the acumen to identify the high-priority “needle-moving” efforts from the red herrings of busy work that can distract an SEO’s efforts.
- Top 1% Performer. There is no time for excuses, cutting corners, or laziness in your world. Throughout your career, you have stacked up quantifiable results that demonstrate your commitment to getting things done. You have lead marketing teams, and understand the impact of your efforts and how it relates to business metrics and growth.
- Data-driven Decision-Maker. Everyone claims to love data these days, but you don’t fall into that trap. You can identify patterns, anomalies, and insights from large blocks of data. It is the foundation of your decision-making process and continues to lead to consistent wins. From keyword research to competitive analysis to allocating resources and budgets, you are comfortable in the world of data and numbers.
Who we are:
We’re a group of smart-working, fun-loving professionals working around the world, including offices in Austin, TX and Vancouver, BC. Our software and data services empower entrepreneurs to realize their dreams by selling effectively on Amazon. We save them time and make them money while educating and providing great service along the way.
We offer competitive compensation packages, generous vacation policies, co-working benefits and funding for conferences or courses to grow your skills. In addition, the team meets up twice-yearly for an all-expenses-paid retreat. Past locations have included Bali, Bangkok, Vancouver, Budapest and Mexico. Check us out!
At Jungle Scout, we’re educating and empowering tens of thousands of entrepreneurs as they build freedom and financial independence by selling on Amazon. In four years, we’ve grown from a solo founder to a global team of 100+!
Our Marketing team is looking to bring on a Web Developer for a 3-month contract to build react components with implementation into WordPress platform on the front end as well as the back end, building plugins, and custom functions to expand and leverage WordPress core.
Interested in learning more? Let’s get into the details:
What You’ll Do:
- Develop. Your combination of technical skills (PHP, HTML, CSS, Javascript) and the visual sensibility to execute on beautiful product development in both the front end and back-end development.
- Design. Maintain, design, and implement new features and functionalities.
- Optimize. Optimize landing pages, opt-in forms, and various pages to improve our marketing efforts
- Test. Ensure high-performance and availability by constantly running tests to improve site speed and responsiveness.
- Create. Convert comprehensive layout and wireframes into working HTML pages.
If your answer is “hell yeah!”, please read on….
Who You Are:
- Technical Engineer. You have a combination of technical engineering skills (PHP, HTML, CSS3, Javascript, jQuery) and understand CSS changes and their ramifications.
- WordPress Developer. You have significant experience working with custom plugins for WordPress and themes/child themes.
- Website Designer. Experience designing and developing responsive design websites.
- Debugger. You’re comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Leader. You’re capable of providing guidance, advice, and estimates on various development tasks.
Who We Are:
We’re a group of smart-working, fun-loving professionals working around the world with offices in Austin, TX, Vancouver, BC and most recently Shenzhen, China. Our software and data services empower entrepreneurs to realize their dreams by selling effectively on Amazon. We save them time and make them money while educating and providing great service along the way.
Future Opportunities
So you didn’t see the role on our careers page that matches your stellar background, but would love to work at Jungle Scout?
No need to worry! We’re always looking for scrappy, passionate, fun-loving do-ers to join our growing Jungle.
What should you do? Tell us a bit about yourself. Let us know why YOU would be a great addition to our team. Tell us about the role and team you’d be pumped to work in.
What happens next? If your strengths match a new opportunity, we will be sure to give you a shout!