We started Jungle Scout to help people create their own freedom, in regards to time, money, and location.
We have helped thousands of people launch successful businesses on Amazon,
and we are just getting started.

Join the movement to empower entrepreneurs around the world.

Why Is Jungle Scout A Special Place To Work?

A Top Notch Team:

We like to think that Jungle Scout is the industry-leading product research tool for a reason #humblebrag. We focus on excellence in every aspect of the company, including our people!

100% Remote:

Work when, and where, suits you best. Our team is distributed across the globe. Literally.

Competitive Salaries:

While we do have fun, we are a serious business. Our compensation packages are among the most competitive offerings you’ll find.

Team Meetups:

Whether Bali, Rio de Janiero, Vietnam, or Whistler, we have team meetups around the world to work together, plan future products, make videos, and have some fun too!

This position is for a person who is knowledgeable about selling on Amazon and also loves to help people.  Amazon selling knowledge is essential; already having a product on Amazon is a bonus.  

Full-time, remote position

The perfect candidate loves to be a part of a team, works fast, dominates the keyboard, understands the selling on Amazon world and has suggestions on how Jungle Scout can grow its customer base.  We want to continue to wow our users and are interested in help achieving this goal as well as setting higher standard for the industry.  

Major Responsibilities:

  • Obsessed with customer support.  You will be joining the customer success team to help with customer inquiries and to help answer selling on Amazon questions.  
  • Phone calls and video calls with customers.  You must have great internet, a professional working environment and comfortable speaking with Amazon sellers.  
  • Weekly webinars.  Again having a solid work environment is essential.  You will be jumping on quick webinars with our new users weekly to help answer any questions they may have.
  • Help us wow and grow our customer base.  You will be empowered to try new ideas, bring your own ideas to the team as well as being passionate about Jungle Scout.  
  • Help our current CS team grow.  You will be adding to our existing awesome team in terms of direct customer help as well as internally to grow our team.
  • Ability to travel.  We hold semi-annual work meetings in various places around the globe. They are incredibly fun and all team members attend.  We want all new team members also to be able to attend.

Skills Required:

  • Ability to push yourself and work hard with minimum supervision.  Being a remote company we are very team focused but you will not have people looking over your shoulder to ensure you are working.  You need to be self-motivated.
  • Detail oriented and organized.  You will be responsible for keeping track of trends in the customer success field as well as reporting those trends to the team.  We want you to be completely in-tune with our customer base.
  • Understanding of selling on Amazon.  You need to have experience working to get a product launched, working with Amazon with issues, and just in general understand what our customers are experiencing.
  • Exceptional people skills and communication skills.  You will be working directly with our customer base and need to be able to connect with them.  You will need to communicate verbally, on video and in writing.

This is the perfect position for someone who is knowledgeable about Amazon, loves helping and educating people, is team oriented, self-motivated and positive person.  You will be joining the Jungle Scout team and working directly with our customer success team.  It is a fast paced, exciting and fun environment.  

 

Do you know how to grow a customer base in China? Do you know the nuances of digital marketing in China? An FBA Seller? Like creating your own strategies, driving your own initiatives, measuring the impact of your work? If you have answered “Yes” to these questions, then we have the perfect role for you.

Jungle Scout is looking for a smart and hard working digital marketer with deep experience in customer acquisition in China. You will be creating, designing, engineering, and iterating through many different types of marketing strategies and channels with the end goal of reaching new customers and retaining existing customers in the China market.

 

Your Responsibilities:

  • Controlling and optimizing the entire sales funnel for the Chinese market
  • Identify, create, and monitor A/B and multivariate tests to maximize conversion rates, retention, customer LTV, and other key KPIs
  • Identify each products’ ideal customer profile and work with all departments to ensure that those users’ needs are being met and exceeded
  • Grow Jungle Scout and Jump Send's organic search traffic for Chinese geographies
  • Strategize and execute marketing plans to increase brand awareness of Jungle Scout
  • Identify and iterate through marketing channels
  • Provide production vision to help identify emerging market segments

 

Requirements:

  • Fluent in written and spoken Chinese and English
  • Experience as Amazon seller, FBA, and ecommerce
  • Minimum 3 years Digital marketing experience
  • Experience with SaaS and/or enterprise software
  • Ability to lead and collaborate with both the product team and the marketing team
  • Core understanding of each product and the needs of our customers
  • Basic coding experience
  • Experience using analytics to quantify and iterate through marketing strategies
  • You have created something online before
As Product Marketing Manager for Jungle Scout and Jump Send, you will own positioning, messaging, gathering customer feedback. You are an experienced Amazon seller, expert on the Jungle Scout and Jump Send products, and an analytical digital marketer. The outcome is a self-starter who sits between Product, Marketing, and Customer Success to ultimately drive demand, adoption and the overall success of the Jungle Scout/Jump Send products.

In short, you are responsible for owning the relationship with customers, for thinking about how to increase demand and usage of the Jungle Scout and Jump Send products.

Ultimately, you understand the customer better than anyone else, and answering their question: “Why do I need Jungle Scout? And why do I need it now?”

 

Your Responsibilities:

  • Developing positioning, messaging, competitive differentiation, and enabling the Marketing team to ensure they are aligned and work efficiently to generate and close opportunities.
  • developing documents defining positioning, messaging, competitive differentiation, and go-to-market strategy
  • Product launch – plan the launch of new products and releases and manage the cross-functional implementation of the plan
  • Market intelligence – be the expert on your buyers, how they buy and their buying criteria; be the expert on your competition and how to crush them
  • Demand generation – develop the strategy and manage the marketing programs that drive demand for your products

 

Requirements:

  • 5+ years of software product marketing experience with at least 2 years experience in a field facing role
  • Deep experience as an Amazon seller
  • Familiarity with the Jungle Scout and Jump Send products, and marketing materials
  • Very strong written communication skills
  • Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.
Jungle Scout is looking for Community Manager & Social Media Manager that enjoys working directly with customers to drive engagement and adoption. We’re looking for someone to cultivate an engaged community on our existing social media channels and to work with our customers to adopt and deeply leverage our product. The right candidate will have experience engaging with customers online, building trusted relationships with customers, developing engagement strategies, and training users on new tools.
 

Your Responsibilities:

  • Grow Jungle Scout and Jump Send’s social media accounts: Facebook, Twitter, Linked In, Instagram presence
  • Create a systematic and scalable social media marketing plan
  • Respond to all customer outreach on social media
  • Track and analyze KPIs for each platform
  • Continually identify new opportunities for community engagement
  • Assist in developing and promoting community building content
  • Distribution of content to relevant social media channels
  • Source and create compelling content for our users

 

Requirements:

  • 3 years working as a community manager, customer success, or social media manager
  • Knowledge of selling on Amazon, ecommerce, and FBA
  • Understanding of social media KPIs and how to analyze campaign performance
  • Strategic thought process to conceive and execute cross-channel social media campaigns
Jungle Scout is looking for both Intermediate and Senior Full Stack Ruby on Rails Developers for full-time positions.  

You'll be working on architecting and building features on existing web applications and mobile applications, maintaining and improving the current application's code base and system architecture, as well creating new web and mobile apps.

Although we primarily build in Rails and React, you'll have the freedom to propose development of new features, micro-services, and applications in the technologies that you think are best suited for the problems being solved.

Your Responsibilities:

  • Assist with the architecture, building, scaling and maintaining of multiple applications
  • Contribute to maintenance and improvement of development, staging and production environments
  • Participate in project planning and management
  • Conduct code reviews
  • Contribute to ongoing improvement of team practices and procedures
  • Roles and responsibilities within the team will vary depending on your experience

Requirements:

  • Minimum 2 years (intermediate) or 5 years (senior) as a software developer specifically working on web and mobile applications.
  • Experience with Ruby on Rails, JSON API's, SQL, Node and React (or other javascript frameworks)
  • Experience with React Native, Swift or Java is a huge asset
  • Experience with Exlir, Go, or Erlang is a huge asset
  • Experience deploying and managing staging and production environments on Heroku and AWS
  • Experience working on big-data applications is a plus
  • Ability to communicate fluently in English.
  • Experience working in and/or managing development teams of at least 3 other developers

Is this you? If so apply below and give us some more details about yourself and a link to your Github and/or web projects you have contributed to in the past!



Jungle Scout is growing quickly,
and always on the look out for All Star talent.

IS THAT YOU?

Whatever your talent is, we'd love to hear from you.
We just have a few questions below to help us get to know you a bit.