In the last session we covered the latest in launch strategies for your new Amazon product. If you have been following along, hopefully you have all of your ducks in a row and are launching your own product. If not, don't panic as you can catch up on all of the sessions from the European leg of MDCS here.
For the first part of launching we took a look at a range of tactics that you can use, and one of those included running Amazon PPC campaigns from the off. This is the strategy I am using to launch my product, Jungle Slumber, alongside running some deep discount promotions and setting up automated emails to assist in gathering some nice reviews.
These sessions are only 1 hour long each, so with the promotions and emails covered in the last session, it's now time to cover the third and final piece of my Amazon launch strategy.
A little inspiration…
Before I get into some updates for my product, I just wanted to share some inspirational videos that I think you will love. We recently launched a series called Seller Stories, showcasing the stories of successful sellers in an honest and laid back interview with Greg.
I absolutely loved hearing their stories and definitely picked up a few tips for things to think about on my own seller journey. Check them out here:
- Kevin David – made $1000 a day in his first week
- Ari and Chelsea – made $1 million in the last year
- Kristen – moved her family to a new home from selling on Amazon
- Julien – travelling the world whilst selling on Amazon
Jungle Slumber Updates
Before we get into it, I wanted to share a few product updates. As mentioned in the last session, we are unfortunately at the mercy of Amazon and Seller Support in getting our Amazon Europe account approved. This means there has been some delays, and it also means I cannot get an FNSKU yet. Whilst I am finding workarounds for this to maximize time for the purposes of this case study, if you can learn anything from my mistakes it is to set up your Seller Central account as soon as possible. Don't wait!
The good news is, the product is looking great:
Here's where I'm up to with Jungle Slumber:
- I had an inspection carried out by Asiainspection – the report was so thorough, and clearly shows photos and measurements covering almost every aspect of the product, comparing it to the specification. The inspection report was great overall, with only a few minor discrepancies that were easily resolved.
- I have placed a quote order with the freight fowarder Flexport, who are going to ship the goods even though we do not have a final destination yet (there is more than one Amazon distribution center in the UK, and I won't know which ones my inventory is going to until I get approved and create a shipment plan). If required we can hold the goods in the UK for a while and once the account is approved, get it sent to Amazon.
- We will have to pay Amazon to attach FNSKU labels to all inventory as we have made the decision to ship the products now rather than wait.
- The photographer is ordering props for the photos (camping equipment), and should have some results to share this week.
Setting Up High Impact Amazon PPC Campaigns
Jumping into PPC, or pay-per-click, can be a daunting for sellers who have never worked with paid advertising before. The good news is the barrier to entry is not that high on the Amazon platform, and these resources will give you all of the information you need to get started.
Our main goal and priority with these campaigns is to drive traffic to our listing, generate sales, and also to generate keyword data about what actual shoppers are searching for, which will become very useful in several areas for our ongoing marketing efforts.
Here's this session's replay:
And the slides:
Amazon PPC Can Be Highly Effective
In terms of cost, Amazon PPC is one of the easiest ways to get a high return on investment (ROI) for your marketing spend. Why?
Well when you advertise on Amazon, you are speaking directly to people who have entered what we call in the marketing world “the funnel” – these visitors are predominantly in a place where they are actively looking to make purchases.
Here's a visualization:
All this means in real terms is that when you pay for clicks on specific keywords, the people who searched for those keywords are more likely to be looking to purchase a product like yours.
Don't forget, this is a pay per click model, so you only ever pay when someone clicks on your ad, not when it is displayed (that would be a pay per impression model).
Here's an example of what a PPC ad looks like:
For the purposes of today we will be focusing on those PPC ads, and how you can create your own campaigns for maximum impact.
Automatic & Manual Campaigns
There are two just different types of campaigns, and if you follow this guidance, you will utilize both when you first launch your campaigns. Here's a quick explanation of how each works.
- Amazon scrape your listing & create campaigns based on this
- Easiest way to get started
- Less control over your campaigns
- Create your own campaigns and adgroups and
- Takes more time to set up and optimize
- You have full control over what keywords you are bidding on
Setting up Automatic Targeting
This is the easiest campaign to set up. Because Amazon effectively decide what keywords to bid on, all you need to do is enter some basic information:
Here's what you need to add:
- Campaign name – to keep it descriptive use your product name and specify that it's an auto campaign, you may also use a date
- Specify your daily budget (more on bidding and budgets later)
- Ad group name – naming conventions for Manual campaigns are important, but for an Auto campaign you are only going to have one ad group, feel free to call it what ever you like
- Select the product that you want to advertise
Let an Auto campaign run
The next step is to let this campaign run for at least a week. Be aware that Amazon's advertising is 24-48 hours behind (always), so don't be checking your auto campaign reports every hour expecting the sales to flood in. This takes time, and you need to let the campaign run for a while to generate data.
The best idea is to leave it alone for a week, and then start checking your reports and assessing the situation.
For an over the shoulder view of how to set up an automatic targeting campaign make sure you check out the video replay up top 🆙
Why launch with an Auto campaign?
Automatic campaigns do not allow you much control, and they put you at the mercy of Amazon, this much is true. But this is precisely why it's useful to utilize them when you first start running PPC campaigns, and especially if you are using PPC to boost your product launch.
This campaign is going to mine for lots of keyword data for you right away, and this will be according to Amazon's own knowledge about what real customer's want to see after scraping your product listing.
It requires putting a little faith in the system, and some upfront investment. But remember, you control your maximum budgets always, and you can turn this campaign off or tune it down at a later date.
Understanding Campaign Structure
Before diving into setting up a manual campaign, it's first useful to understand a few things about how PPC campaigns are structured. This will ultimately help you to understand what information you are putting into the campaign manager, how to structure your campaigns and ad groups, and how to optimize them in the future.
Manual campaigns require keyword research
First of all, when creating a manual campaign, you will be entering your keywords yourself, unlike in an auto campaign where Amazon does this for you. These keywords can be from your own keyword research, or groups of keywords that you have found from running an automatic campaign.
If you missed it, head back to Session #8 where we covered keyword research in more detail.
Manual Campaign Structure
Here's how you can break down an Amazon PPC campaign into understandable sections:
At the top level you will have campaigns which should be logically grouped by product, campaign type, and any other defining features. For example, I might have “Jungle Slumber Manual – Google Keyword Planner”, and “Jungle Slumber Manual – Keywords from Auto”.
Below this you have your ad group. This is where naming conventions come in, because you can quite easily end up with lots of ad groups, and it's really useful to name them effectively.
There are a few ways to manage ad groups depending on your preference, but for me the most sustainable for scalable growth is to adopt a granular approach. This means I will split out my keywords by match type (more on this in a moment) as well as particular themes or topics. For example, “Jungle Slumber – Phrase Match – Camping”, and “Jungle Slumber – Phrase Match – Mummy sleeping bags”.
This method allows me to mindfully add all of my keywords from a particular source to definitive groups, which makes it easier to look through my keywords and adjust bids.
Within each campaign and each ad group sits the group of keywords and their respective match types that you are bidding on. This is also where you can tweak your maximum bids for specific keywords based on the suggested bid and their performance as a paid keyword.
The next level with most PPC platforms is your ad copy. However, when it comes to Amazon PPC, this is automatically generated for you, based on your product listing.
Match Types Explained
OK so now hopefully you understand how a campaign is structured and broken down. The next step is to get a strong grasp of how keyword match types work.
These match types become your ultimate sidekick for testing and optimizing your campaigns for higher ROI.
Broad match targeting allows a variety of search terms to trigger your ad, including synonyms, abbreviations and acronyms:
- Your ad can be triggered by the widest range of search terms
- This usually means higher visibility and sessions for these keywords, as shoppers can use a wider combination of search terms to trigger your ad
- Broad match can be more expensive, or you can “waste” more spend on people searching for things that aren't as relevant and still clicking your ad
- Like Auto campaigns, broad match keywords are a great way to target more people and get more eyes on your listing
Phrase match targeting only triggers your ad when your keyword remains intact in the search term, but additional words can be added before or after the keyword:
- Your ad can be triggered by a medium to high range of search terms
- This means you still get relatively high visibility, but some of the broader search terms that may be triggered using a broad match search term are reduced
- This is a good middle ground between broad and exact match, as you have slightly more control over when you ad displays
Exact match targeting allows only your exact keyword (plus plurals, singulars and misspellings) to trigger your ad:
- Your ad can only be triggered by the smallest range of search terms, more specific
- Using exact match captures people who are searching for that precise keyword, and therefore you generally find your ads will get less visibility
- Exact match is a great way to ensure you get the best bang for your buck and target those shoppers who are searching for exactly what you are bidding on
Match Types: Real Life Examples
Here's a chart to demonstrate exactly how these match types translate into real life keywords:
As you can see here, all match types account for at least plurals, singulars and misspellings. Some sellers still like to create campaigns and ad groups for misspellings, or bid on singular and plural versions of a keyword. However, this is not necessary, and at least, there is no conclusive evidence to suggest that Amazon does not in fact account for this already.
Keyword Hack: Try Running Ad Groups With All Three Match Types
One trick that Greg shares is to get a group of keywords you want to target, and put them into three separate ad groups, one for each match type. This means bidding on the same keyword three times, with a different match type.
This might sound crazy – why bid three times? But the fact of the matter is, you are quickly going to be able to see which match types work best for which keywords, and adjust accordingly.
Also don't forget that you will always pay per click, so you won't pay 3x as much per click just because you have three different match types behind the scenes.
ACoS and Your “Break Even” Point
We will go into more detail about campaign management and optimization in a future session. We also have lots of resources about Amazon PPC already published on the blog.
However, for now let's just cover one of the most important aspects of reviewing your campaigns and reports: ACoS.
“Advertising Cost of Sale” is how we determine our return on investment. It's not a term/acronym that is used on other PPC platforms, but rather, it is specific to Amazon. ACoS is calculated by dividing your PPC costs by the sales generated from your PPC.
That means that you divide your exact costs by only the sales that are attributed to your PPC campaigns.
Here is a crude example of what ACoS looks like in numbers:
If you spend £10 on PPC, and get £100 of sales attributed to those ads, the ACoS would be 10%.
So right now, at the point of inception – creating our first Amazon PPC campaigns, we are most interested in finding out what our “break even” point is. That means, how much can we spend per click before we break even, after which, we would start to lose money on every sale (not cool!).
Tip: Greg starts to delve into some of the reports in the webinar replay at the top of the post!
Calculating ACoS: US Vs Europe
The key difference as shown below is that you need to calculate your VAT, as this is money you will collect with every sale, but effectively give back to the authorities. For this reason we are going to use our subtotal (retail price minus VAT), rather than the retail price:
With these calculations, we're simply doing some math with a few numbers that we should already know, our Landed Cost of Goods and FBA fees. Check out this example using my product, the sleeping bags.
Jungle Slumber ACoS Calculation
Retail price £26.99, subtotal (less VAT £4.50) = £22.49
Landed Cost of Goods: £8.45
FBA fees: £6.14
Breakeven ACoS at this price = 35%
Also remember, your pricing is subject to change. Whether it's for promotions, pricing tests or fluctuations in future. It's useful to do your ACoS break even calculations at a few different price points so you have it on record. Read on for this weeks homework and a free calculator to help you do this!
Budgets and Bidding
Generally, Greg would advise to run your automatic targeting campaigns with a lower budget and give more space to your manual campaigns. After all, you can control your manual campaigns down to each individual keyword. A guideline for new sellers in the UK would be:
- Auto campaign: £10 per day,
- Manual campaign: £20 per day
If you are using PPC as part of your launch strategy, then you may want to be more aggressive for the first couple of weeks, and invest more money to get those initial sales.
Default bids should range between £0.50 – £1.50, and you can use the suggested bids feature as a rough guideline.
Remember that this is a bidding system, so even if you bid much higher than everyone else, that doesn't mean you will always pay your maximum bid per click. For example, if the next highest bidder is at £1, and your maximum bid is set at £2, then you may only pay £1.10.
As a general rule, it makes sense to bid higher on exact and phrase match than broad match keywords. The logic behind this is that you only pay more for clicks that are more specific to your product and niche. Plus, many experienced sellers predict that Amazon actually favors exact match first of all, and then phrase and broad respectively.
This week your homework is to make sure you have a thorough understanding of the information shared in this session, and, when your product is ready and launched, to set up your first Amazon PPC campaigns.
Remember, start with an automatic targeting campaign and leave this running for at least one week. Whilst that is working away in the background you can start to create some well structured manual targeting campaigns too.
Before you get started though, make sure you really understand your ACoS and where your break even point is. To help you, this weeks swipe file includes a handy ACoS Break Even calculator, get it here:
That's all on Amazon PPC until a later session. In the next session we're going to be covering Amazon seller profit analytics, and how you can manage the most important business metrics without spending hours in excel.
See you there?
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